Gatwick retail boss to boost shopping and dining experience

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Gatwick retail boss to boost shopping and dining experience


Airport shopping and dining at London Gatwick is set for a boost following the appointment of a new retail boss.

In her new role as Head of Retail for London Gatwick, Rachel Bulford will manage the airport’s 82 shops and 36 restaurants.

Major retailers with outlets at Gatwick include Harrods, Ted Baker, Cath Kidston, Jo Malone, Zara, Superdry, Fat Face, Next, Dune and Hugo Boss.

Restaurants at the airport include Jamie’s Italian, the Grain Store, Comptoir Libanais, Wagamama, Yo Sushi and Giraffe.

Rachel’s retail career to date has comprised roles with Marks and Spencer, Burberry and Homebase. While working for M&S, she was involved in developing the brand’s international profile in India, Russia and South Korea.

Cambridge graduate Rachel said: “Gatwick is a unique retailing proposition, needing to have blend of brands to cater for the variety of different needs among the airport’s 42 million passengers a year.

“For me, there is a heightened expectation with airport shopping and dining – plus the fact that our passengers have limited time before heading off on their holiday or business trip. Meaning that we have to create fantastic experiences which run like clockwork.

“I’m looking forward to enhancing and developing the range here at Gatwick working in partnership with the great brands here at the airport plus new ones in the future.”

Gatwick Chief Commercial Officer Guy Stephenson said: “Rachel joins Gatwick with a wealth of experience across high street and luxury retailers. This coupled with the years that she has spent working internationally in emerging markets enables her to bring a host of new ideas and international best practice to retailing at Gatwick.”


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